Hi All

I’m compiling a list of the great questions that I’ve been asked in the last week, so we can ask the Angel Food Ministry group in a follow up call this week. Below are the ones that I am remembering.

Angel Food Ministry Questions

1. How does the food come – is it pre-bundled or do we bundle it?
   • Food delivered to Host Site, where it is then divided into “units”. Each unit is packaged in a separate box. (We would go to host site and help with this)
   • I still have to check where the boxes come from…I’m pretty sure it’s Angel Food…
2. How is the money handled? (ie – can the money/checks/food stamps be forwarded directly to Angel Food Ministries?)
   • We send one check to Angel Food for the amount of cash and checks we receive. Food stamps are handled separately, and we do not have to cover any cost for that. Angel Food will train us on how to handle food stamps
3. What happens if someone doesn’t pick up their order?
   • They have 30-60 minutes after the distribution time ends to pick up orders. Otherwise the food becomes ours and can be given to other needy families. No refunds are given.
4. What if down the road we decide this ministry isn’t the right fit or there are not enough orders to continue the ministry?
   • No problem—just let them know. There are no fees, penalties, etc.
5. What type of refrigeration/freezer capacity is needed?
   • None needed, since it is distributed fairly quickly.
6. Where is the Toledo area pickup? What time do we need to pick up?
   • Drop site probably would be at Pilgrims Church, Toledo (they also have a host site in Adrian) Truck arrives about 4:30 am—don’t give up on this program yet ;-)
7. What’s the best way to handle orders if you don’t have a full time office for people to drop their orders off at?
   • Varies…Sundays or whenever church is open, or set up one day when someone is there for that reason
8. What are the hours of distribution?
   • Truck arrives at 4:30 am at the drop/host site (Pilgrims Church). Distribution is typically 6—10am. (distribution is what is done at our church)
9. How many people are needed for distribution and are they scheduled in shifts?
   • Answers vary. It comes down to the more people, the faster it goes. One guy told me it usually takes about 10 to unload truck—but it depends on # units ordered. The number of volunteers needed would be worked out with Pilgrims Church. According to Angel Food they suggest overall 1 volunteer per 10-12 units ordered.
   • At my mom & dad’s church some guys go pick up the orders at the host site and then go home. Some stay for distribution as well. Can be done based on availability of volunteers.
10. What if someone gives a bad check. Who is responsible for contacting the person to make it right. Is it Morocco or is it Angel?
    • Bad checks…We would handle this. However, according to several people I spoke w/ @ Angel Food this happens very rarely. In their experience, people feel more guilty about doing this to a church. If they do it once, we wouldn’t accept check again from them.
    • I will be contacting other churches in the next few days to see if they have experienced this problem.
11. What if the person has received the food and does not make the check good. Does Morocco have to cover it?
    • Because the order date is in advance of the pick-up date we would know by then (if the checks were cashed promptly) if the check was bad, and the people would obviously not get their food. We would then own that unit and could sell or give it away.
    • Depending on the time, we may be able to cash checks and know if any have bounced before we place the order. That would keep us from getting “stuck” with any extra units.

Please email back an more questions I may have missed or forgotten.

Also, in a couple of weeks the OH/MI area distribution will be taking place. We would like to arrange to have several people observe participating churches. This may include Bedford Nazarene, a Toledo area church, Albion Free Methodist, Hillsdale UB, Monroe Nazarene, or others. If you or someone you know are available for a ride along/observation on the last Saturday of the month, please let Violet or myself know.

Thanks

Pastor Mike